Aggregate of common issues seen with Terminal Services or Remote Desktop Services

Are you running into issues on a Terminal Services or Remote Desktop Services environment? Microsoft Support provides a great aggregate of common issues seen with TS or RDS. The advise: do not proactively install the following patches unless needed. If you feel you are experiencing an issue listed below, install just the hotfix for that specific issue.

Below is the set of updates that are currently available. I will update the list when new patches arrive

Device Redirection:

. 973062 (http://support.microsoft.com/?id=973062) The audio redirection feature does not work when you use Remote Desktop Connection Client for Mac 2.0 to make a terminal server session to a computer that is running Windows Server 2008 x64 Edition or Windows Vista x64 Edition

· 954744 (http://support.microsoft.com/?id=954744) Some pages are printed in the incorrect orientation when you use Terminal Services Easy Print to print a document that contains both portrait-oriented pages and landscape-oriented pages
Note: The latest Servicemodelreg.exe is in 969544 and the latest Tswpfwrp.exe is in 980294

· 946411 (http://support.microsoft.com/default.aspx?scid=kb;en-us;946411) When you print an XPS file on a Windows XP Service Pack 2 or Service Pack 3-based computer, the characters in the XPS file print incorrectly

· 979163 (http://support.microsoft.com/default.aspx?scid=kb;en-us;979163) Many pages are printed when you try to print an Excel worksheet by using a redirected printer if the Terminal Services Easy Print feature is used

· 958596 (http://support.microsoft.com/default.aspx?scid=kb;en-us;958596) Users cannot use a smart card to log on to a Terminal Services session on a computer that is running Windows Server 2008

· 972600 (http://support.microsoft.com/default.aspx?scid=kb;en-us;972600) After you disconnect from a remote desktop session to a destination computer that is running Windows Vista or Windows Server 2008, the default printer is changed when you log on the destination computer from the console

Authentication:
· 953760 (http://support.microsoft.com/default.aspx?scid=kb;en-us;953760) When you enable SSO for a terminal server from a Windows XP SP3-based client computer, you are still prompted for user credentials when you log on to the terminal server

· 951608 (http://support.microsoft.com/default.aspx?scid=kb;en-us;951608) Description of the Credential Security Support Provider (CredSSP) in Windows XP Service Pack 3

· 952234 (http://support.microsoft.com/?id=952234) When you establish a Terminal Services session that requires smart card authentication to log on to a Windows Server 2008-based terminal server, the Terminal Services session stops responding

· 975943 (http://support.microsoft.com/?id=975943) Error code when an application uses the CredSSP if the authenticated user account is a member of many security groups on a computer that is running Windows Vista or Windows Server 2008: "0x80090329"

· 972595 (http://support.microsoft.com/?id=972595) You cannot log on or the system stops responding when the Stored User Names and Passwords feature is enabled on a computer that is running Windows Server 2008 or Windows Vista

· 954910 (http://support.microsoft.com/?id=954910) Error message when you use smart card authentication to log on to a Windows Server 2008-based terminal server from a client computer that is running Windows Vista or Windows Server 2008: "0xC000040C"
Note: This is an optional, and the latest is in 970402

· 978918 (http://support.microsoft.com/?id=978918) Error code when an application uses the CredSSP in Windows Server 2008 R2: "0x80090329"

Core:
. 969851 (http://support.microsoft.com/default.aspx?scid=kb;en-us;969851) Instead of the specified startup program, the whole desktop is started on a remote desktop connection when you change the "Terminal Services Profile" setting for the user account

· 982303 (http://support.microsoft.com/default.aspx?scid=kb;en-us;982303) Terminal Services performance counters report an incorrect number of sessions when a heavy load situation occurs in Windows Server 2008 R2 or in Windows Server 2008

· 941641 (http://support.microsoft.com/default.aspx?scid=kb;en-us;941641) Remote Desktop Connection 6.0 prompts you for credentials before you establish a remote desktop connection

· 956438 (http://support.microsoft.com/default.aspx?scid=kb;en-us;956438) A Windows Server 2003-based or Windows Server 2008-based terminal server stops accepting new connections, and existing connections stop responding

· 970089 (http://support.microsoft.com/default.aspx?scid=kb;en-us;970089) A hotfix is available that addresses occasional crashes of Vmwp.exe processes on a Windows Server 2008-based Hyper-V host computer

· 979530 (http://support.microsoft.com/default.aspx?scid=kb;en-us;979530) A Windows Server 2008 R2-based Remote Desktop server denies some connection requests randomly under heavy logon or logoff conditions

· 951422 (http://support.microsoft.com/default.aspx?scid=kb;en-us;951422) The WTSQuerySessionInformation function returns ambiguous IPv6 address data on a computer that is running Windows Vista, Windows 7, Windows Server 2008 or Windows Server 2008 R2

RemoteApp:
. 981156 (http://support.microsoft.com/default.aspx?scid=kb;en-us;981156) RemoteApp applications are displayed as black windows when you restart the applications in a Remote desktop connection in Windows Server 2008 R2

· 970689 (http://support.microsoft.com/default.aspx?scid=kb;en-us;970689) A Windows Server 2008-based terminal server denies connection requests with the error message "The remote procedure call failed and did not execute" randomly under a heavy logon/logoff condition

· 983533 (http://support.microsoft.com/?id=983533) The pop-up windows are hidden and the TS RemoteApp application stops responding in Windows Vista, in Windows 7, in Windows Server 2008, and in Windows Server 2008 R2

· 979425 (http://support.microsoft.com/default.aspx?scid=kb;en-us;979425) A combo box item in a RemoteApp application is updated incorrectly when you connect by using Remote Desktop Connection (RDC) 7.0

RD Gateway:
. 967933 (http://support.microsoft.com/default.aspx?scid=kb;en-us;967933) Error message when a remote user tries to connect to a resource on a Windows Server 2008-based computer through TS Gateway by using the FQDN of the resource: "Remote Desktop Disconnected"

· 974195 (http://support.microsoft.com/default.aspx?scid=kb;en-us;974195) You cannot connect to a terminal server that is running Windows Server 2008 through the TS Gateway by using its FQDN if it is in a disjointed namespace and if the TCP port 445 is disabled between the terminal server and the TS Gateway


RD Web:
· 951607 (http://support.microsoft.com/default.aspx?scid=kb;en-us;951607) You cannot connect to a remote computer or start a remote application when you use Terminal Services Web Access or Remote Web Workspace on a Windows XP SP3-based or Windows Small Business Server 2003 SP1-based computer

Session broker:
· 977541 (http://support.microsoft.com/?id=977541) You are not redirected to the previously-disconnected terminal server session through the TS Session Broker service in a Windows Server 2008-based farm in TS Session Broker

· 955365 (http://support.microsoft.com/?id=955365) The Windows Server 2008 Terminal Services Session Broker service incorrectly balances the load among terminal servers after it runs for a while

· 977541 (http://support.microsoft.com/?id=977541) You are not redirected to the previously-disconnected terminal server session through the TS Session Broker service in a Windows Server 2008-based farm in TS Session Broker