Wednesday, August 14, 2013

KB: You cannot log off from a Remote Desktop session in Windows Server 2008 R2

Microsoft releases a new KB (2866519) article today related to not being able to log off a RDP session on Windows Server 2008 R2. The KB article included a fix for this issue.

“…Symptoms
When you use a remote desktop connection to connect to a Windows Server 2008 R2-based computer, the Remote Desktop session may freeze, and you cannot log off from the session.
Note You can temporarily resolve this issue by restarting the computer.

Cause
This issue is caused by a dead lock situation that occurs in the Win32k.sys file…”

Source & download: http://support.microsoft.com/kb/2866519/en-us?sd=rss&spid=14134

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