Wednesday, June 11, 2014

KB: RemoteApp program pop-up window is hidden in Windows

Microsoft released a new Kb article today (2964832) in regards to incorrect opening of Remote Apps on clients running Windows 8.1, Windows Server 2012 R2, Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2.

“…Assume that you publish some RemoteApp programs on a remote desktop server. When you open a RemoteApp program from a client computer, the pop-up window of the RemoteApp program opens on top of other program windows, and then the window is hidden immediately behind the other windows…”

“…To resolve this issue, install the hotfix that is described in this article…”

Source & download:


  1. This comment has been removed by the author.

  2. The HotFix seems to always state that it's not applicable to this computer when attempting to install. I'm assuming it's been superseded by some other update, but yet the issue is still not resolved. I've been scouting the forums for days with no specific results that work... any ideas about a solution?

  3. Did anyone had the chance to test this ?
    RDS Platform :
    - win2012 r2 session Hosts
    - win7 / win8 clients
    fail to install on 2k12 r2 server and keep saying
    ''it's not applicable to this computer...''
    Anyone with similar issue ?

    1. We are experiencing the same issue. Does anyone find a solution for this yet? We try to install the update for 2k12 r2 and it say not applicable for this computer.

    2. This comment has been removed by the author.

  4. Hi, We are experiencing the same issue. The fix seems to be NOT Aplicable for the computer running Win8.1 SP1, but the issue still exist.