Tuesday, October 18, 2016

Fix available for User Profile Disk unmount issue causing temporary profiles

A fix is now available for the User Profile Disk issue where a UPD does not correctly unmount at logoff causing temporarily profiles!

"...Addressed issue where the user profile disk (UPD) does not get unmounted when a user logs off. Therefore, users get temporary profiles and are not able to work with their own profiles during their next logon. The Event ID 20491 with a description of “Remote Desktop Services could not disconnect a user disk for the user account with a SID of <SID>. The error code is 0xAA.93” will be logged..."

Source: https://support.microsoft.com/en-gb/help/24717/windows-8-1-windows-server-2012-r2-update-history

The update is part of the October 2016 Preview of Monthly Quality Rollup for Windows 8.1 and Windows Server 2012 R2

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7 comments:

  1. I'm having the same issue in Server 2016. Any idea if this is a known issue with Server 2016?

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  2. Ryan,

    the fix was also added to Windows Server 2016 (not included in RTM) so you will need to download the cumulative rollup available for that via Windows Updates.

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  3. Freek,
    Even after the October Quality Rollup we are experiencing a temp profile issue. I have found some sources saying it is due to the Click 2 Run Service holding open the UPD during the log off process. So the Profile never detaches and then the user gets a temp profile next logon. Do you know if Microsoft will address this issue in any updates to come?

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  4. I have 2016 also and having this issue as well. If anyone has a fix post it here! Thanks!

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  5. Yes I'm looking also for a solution (Win 2012 R2 and 2016)

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